Yes. Each piece is carefully handcrafted using traditional techniques combined with contemporary design. Because of this artisanal process, slight variations may occur, making every piece uniquely yours.

Yes. We offer custom design services for clients seeking one-of-a-kind pieces. The process typically includes: • Design consultation • Material and gemstone selection • Sketch or digital rendering approval • Production Production time generally ranges from 3–6 weeks, depending on complexity.

We primarily work with: • 18K gold • Platinum • 925 sterling silver • Freshwater and seawater pearls • Mother-of-pearl • Natural gemstones and diamonds • Enamel and specialized decorative techniques (such as feather inlay, if applicable) Material details are listed on each product page.

Unless otherwise specified, our gemstones are natural and carefully selected for quality, clarity, and color. Some designs may incorporate lab-created stones; this will always be clearly disclosed.

In many cases, yes. Adjustments such as metal type, gemstone substitution, or sizing may be possible. Please contact us before placing your order to confirm feasibility and pricing.

Production time varies depending on the piece. Once completed, orders are shipped with tracking and insurance. Domestic shipping typically takes 3–7 business days. International shipping times vary by destination.

Because many of our pieces are made-to-order or customized, most sales are final. If your item arrives damaged or defective, please contact us within 7 days of delivery, and we will assist you promptly.

We strongly recommend professional sizing at a local jeweler for the most accurate measurement. If you are unsure, contact us for guidance before placing your order.

To preserve the beauty of your piece: • Avoid contact with chemicals, perfumes, and lotions. • Remove jewelry before swimming or exercising. • Store pieces separately to prevent scratches. • Clean gently with a soft cloth. We recommend professional cleaning and inspection annually.

Yes. We provide repair services for our designs. Repair costs depend on the nature of the damage. Please contact us with photos and details for an assessment.

Many designs are suitable for daily wear; however, delicate pieces with enamel, pearls, or feather inlay require extra care. Specific care recommendations are provided for each item.

For inquiries about orders, custom designs, or collaborations, please reach out via Email, Website Contact Form, or Instagram.